IT Services

Get Connected

CEPT ACCOUNT

  • Every CEPT student, faculty, or staff member receives a unique user name that provides access to CEPT's various on-line resources.
  • Full Time Staff / Faculty - All full time staff and faculty will have their user accounts created by IT Services
  • Student – IT Services will create the student's account after receiving the  confirmation mail from the Student Service Office department.

 

E-MAIL

  • CEPT University provides email accounts for all faculty, staff, and students.
  • As Important messages from the university are often only sent by e-mail, so it is very important for all users to check their CEPT e-mail regularly or forward this mail to another account.
  • For assistance using your CEPT e-mail, please contact the IT Help Desk at Extension – 138, 139, & 140 or send an email to helpdesk@cept.ac.in

 

NETWORK & SECURITY

  • Cyberoam is a firewall which has a fiber optic backbone network provided by National Knowledge Network (NKN) used to transmit data throughout the campus.
  • Network protocols supported on Cyberoam include TCP/IP. DHCP is used to automatically assign a network address to each PC for the students when it is connected through Wifi to the campus network.
  • Cyberoam, at its core, uses Gigabit Ethernet to transmit data and interconnect servers and network segments. Gigabit Ethernet is the fastest networking technology generally available today, with the ability to transmit one billion data bits per second.
  • Depending on the campus location, end-user connections may be 100 - 1000 million bits per second switched Ethernet ports, or shared 10 million bits per second ports.

 

ASSISTANCE

  • The answers to your technology related questions are just an e-mail, or phone call away. Contact the IT Help Desk at Extension - 138, 139 & 140 or sent email to  helpdesk@cept.ac.in to reach one of our professional staff who can answer your questions and provide general troubleshooting assistance.
  • You can receive help with computer configuration issues, discuss software problems, report network access difficulties or hardware malfunctions of university-owned equipment, or get advice on just about any technical issue you may face at CEPT University.
  • Most questions can be answered over the phone during your initial call, but if necessary a technician can come to your campus location for on-site assistance. The best time to call is from 8:30 a.m. to 7:30 p.m., Monday through Friday and from 8:30 AM to 5:00 PM on Saturday.