Dr. Mercy S. Samuel is engaged in the field of Urban Management with nearly two decades of experience in teaching, applied research, and policy advisory work, specialising in urban governance and municipal systems in emerging and rapidly growing cities. Her work spans municipal finance, solid waste management, circular economy, and citizen engagement, with a strong focus on evidence-based public policy, data analytics, and institutional performance. She has led multi-city empirical studies examining fiscal resilience, leadership tenure, and service delivery outcomes, and has advised city, state, and national institutions on governance reforms and urban service frameworks. She is the author of Transforming Waste Management – Challenges and Success of an Indian City. A significant part of her work focuses on capacity building for urban practitioners, designing and delivering training programmes for municipal officials, policy professionals, and development institutions to strengthen decision-making, implementation capability, and urban resilience.
Mercy S. Samuel holds a PhD and has nearly two decades of academic, research, and policy engagement experience in the urban sector. She completed a one-year Public Leadership Credential programme at Harvard Kennedy School, with a focus on evidence-based public policy and leadership, and has formal training in Design Thinking from Stanford Graduate School of Business. She also holds an MBA with specialisation in Finance and Marketing. She is currently a Senior Associate Professor of Urban Management at CEPT University, where she has played leadership roles in programme coordination, curriculum design, and executive education. Her work combines teaching, applied research, and advisory engagements with city, state, and national institutions. She has led and contributed to funded research projects, international collaborations, and practitioner training programmes focused on urban governance, municipal finance, solid waste management, and circular economy. She also works closely with urban local bodies to support institutional reform, service delivery improvement, and capacity building for municipal professionals.
Public Policy
Urban Governance
Solid Waste Management & Municipal Finance
Urban Governance and Management — S‑2026
Urban Governance and Management — S‑2025
Design Thinking and Business Model Generation — S‑2025
Public Policy: Design, Implementation and Review — M‑2025
Urban Economics and Governance — M‑2025
Urban Civic Engagement — M‑2025
Design Thinking and Business Model Generation — S‑2024
Urban Governance and Management — S‑2024
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Conference
Online Marketing of Financial Products: The Attitudinal and Behavioral Factors, research paper presented at 5thIIMA Conference On Marketing in Emerging EconomiesOnline Marketing of Financial Products: The Attitudinal and Behavioral Factors
Journal Article
A Review of Property Tax in IndiaMercy Samuel Rashi MathurIndian Journal of Public Administration